Returns & Refunds policy
If you’re not completely satisfied with your purchase, we’ll gladly exchange or refund your product within 15 days of purchase with the original receipt. Product is checked before dispatching to the customer to make sure its not damaged. See below for exclusions.
Customer will be responsible for shipping cost.
The deadline for returning an order is 15 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail radiant53llc@gmail.com
We will reimburse you the refund no later than 15 days from the day on which we receive the returned goods. Refund ammount of purchased products will be return to cutomers except shipping charges of $6.99.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 15 days
The goods are in the original packaging
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
2117 Reston Dr Mckinney TX, 75072
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail radiant53llc@gmail.com